VortexIQ | VIQ Backup Features and Benefits

Here’s a breakdown of this app’s features and their associated benefits:

Realtime Backup - means the VIQ Backup app is set to actively listen to the BigCommerce store webhooks and tracks changes in real-time.

Realtime backup is done for these data items: Products, Categories, Customers, Orders, Channels, Pages, Email Templates.
Manual Backup applicable for data entities which don’t have webhooks, so you can take full backups by clicking on ‘Backup’ button.

Manual backup can be done for these data items: Brands, Promotions, Blog Posts, Coupons, Gift Certificates, 301 redirects.
Version Tracking - Tracks changes to your store, providing a complete history of updates and backups. Allows you to restore to any previous version safely and securely.
Quick Data Recovery - Restores from the last good backup with minimal downtime on BigCommerce. Minimises disruptions to business operations and ensures a seamless customer experience.
Ease of Use - Provides a simple web interface for managing backup and restore tasks on the BigCommerce platform. Requires no technical expertise, making it accessible for all users.

Peace of Mind - Automates data protection, ensuring your BigCommerce stores are always backed up and ready for recovery.
Increased Efficiency - real-time backups saves and operational effort for your team.
Business Continuity - Minimises downtime with quick and accurate restoration, keeping your operations running smoothly across platforms.
Data Security - Uses advanced protection methods to safeguard your data and configurations on BigCommerce.
Customer Confidence - Enhances trust by ensuring your stores remain secure and operational, protecting your reputation.
Adaptability - Works seamlessly with other AI agents to provide a comprehensive store management ecosystem.

To view our Onboarding steps, please access the following article → VIQ Backup Onboarding